2021 Boots have arrived. 2020 boots with limited sizes on SALE at 20% off.
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    Welcome to our Returns Page.
    We accept returns/exchanges for the following reasons:
    Boots are the incorrect size. Boots must be clean/dry and unused to qualify for size exchange. So do not use the boots if they are the wrong size. We will accept heat-molded boots for exchanges, but only if you don't actually take them outside and use them.  

    Please note: If your boots feel small out of the box, heat mold them before you request a return or exchange for a bigger size. Quite often the heat molding process will expand the to fit perfectly. 

    Warranty Repair or Exchange: We have a 90-day warranty on all products. If you have a warranty claim, please email euinfo@soliteboots.com with the details, a picture and your order number.

    Other Reasons: If you want to return/exchange for any other reason, again email euinfo@soliteboots.com and we will respond with a decision and next steps.

    Once returned product has been received, refunds will take between 5-7 working days. 

    Sale Items (if applicable). Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

    Returns Address: 
    Solite Innovations Europe Ltd.
    Unit E1
    Hilton Park Ind Estate
    East Wittering
    West Sussex U.K.
    PO20 8RL

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